Hi All,
I need few more clarification.
I am able to connect to the system after connecting to customer network. I can see gateway connections open in smgw - i can see some active sessions in gateway with status connected. Does that mean that gateway port is opened?
My colleague from some other company is unable to access the systems. Issue is a bit more complicated here. He is able to access few SAP systems and few systems are not accesible.
And for those SAP systems , the only difference i can see is Gateway ports are giving connection refused if I do a telnet of it. and the local network team checked my colleague's settings . everything is fine... I want to trace all the ports which he is trying to , I was thinking about niping test , but it even times out in my laptop when I test it , though i am able to login into the system.
Is there any other detail testing mechanism ? I tried tracert also . it is giving time out even for a system which I am able to connect to . Can I rely on these tools?
Is there any other way to test?
Thanks
Sowmya